Refund Policy

• You were charged twice for the same class due to a technical error;
• You paid but never received access due to a fault on our side;
• You cancel in writing within 3 days of payment and haven't accessed any paid content yet.

• You've already viewed, downloaded, or attended any paid content or class;
• You joined a paid Telegram channel;
• You simply changed your mind after 3 days, or missed sessions you had access to;
• More than 14 days have passed since payment;
• The uploaded bank slip is invalid or altered.

Email [email protected] with your name, registered email/phone, payment date, and your OnePay reference or bank slip. We'll kindly review and respond within 5 working days. Approved refunds go back via your original payment method and may take up to 14 working days depending on OnePay or your bank.